Yes. Every member of our cleaning team undergoes a thorough training before joining WGCS. Our cleaners are professionally trained, fully insured, and held to strict quality standards so you can feel confident welcoming us into your home.

We proudly serve Wayne, Washtenaw, and Oakland Counties throughout Southeast Michigan, including Detroit, Ann Arbor, Dearborn, Livonia, Troy, Rochester Hills, Farmington Hills, and surrounding areas.

Pricing is based on your home size, service type, cleaning frequency, and any add-on services selected. You can receive instant, upfront pricing by using our online booking system. No hidden fees. No surprises.

Standard Cleaning is ideal for homes that are cleaned regularly and focuses on maintaining

cleanliness. Deep Cleaning is more detailed and is recommended for first-time services, homes

that haven’t been professionally cleaned recently, or when extra attention is needed for baseboards, detailed dusting, and buildup. A Deep Clean is required before starting recurring service.

No. As long as we have access to your home, you do not need to be present. Many clients provide entry instructions or access codes. For first-time cleanings, some clients prefer to be home to point out priority areas, but it is not required.

We ask that you pick up personal items from floors, countertops, and surfaces to allow our team to clean efficiently. Please remove dishes form sinks and countertops before arrival. Dishwashing and dish loading are not included. 

Yes. We bring all necessary cleaning supplies and equipment. If you have specific product preferences, sensitivities, or allergies, please let us know in advance and we’ll do our best to accommodate.

Yes, we love pets. For everyone’s safety, we ask that pets be secured in a separate room or area during the cleaning so our team can work efficiently and safely.

For safety and liability reasons, we do not provide: Laundry services, Organization or clutter

removal, Pet waste cleanup, Biohazard or bodily fluid cleanup, Exterior home cleaning, Professional carpet cleaning, Hardwood stripping or polishing, Window track cleaning (not included in recurring maintenance or One-Time Deep Cleaning. Heavy buildup, mold, paint, adhesive, pet residue, or restoration-level conditions may require a separate quote.), Cleaning areas beyond safe reach (step stool only).

While rare, accidents can happen. If something is damaged, we document it immediately and notify you right away. We are fully insured and committed to resolving issues fairly and professionally. We recommend securing fragile or sentimental items when possible.

Your satisfaction is our priority. If you’re not completely happy, please contact us within 24 hours of your service and we’ll return to address the issue at no additional charge.

Your card on file may receive a temporary authorization prior to service. Final payment is processed after your cleaning is completed.

Cancellations or reschedules made 48 hours or more before your appointment are free.

Cancellations within 48 hours may result in a cancellation fee. Same-day cancellations or inability to access the home may result in a full charge. This policy ensures our cleaning professionals are compensated for reserved time.

Standard household trash from bins is included. Removal of excess trash or items outside normal bins may result in an additional fee.

Professional carpet cleaning is not included in standard residential cleaning, but may be available as a separate specialty add-on through WGCS.